The Editorial Apartment


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Writing worth reading: creative customer reviews

reviewsimageCustomer reviews can be great entertainment, despite the often numerous flaws in writing. Look at these from Booking.com, a website I relied on during a recent trip to Spain. (I have deliberately omitted hotel and customer names.)

Reviews of a few different guesthouses I decided not to stay at:

  • Positives: “Only location near the center.”
    Negatives: “It is awful. Very cold and dirty. The bedlinen has forgotten the washing. In the room it is so tightly that you cannot find the place for the shoes. My wife slept in warm clothes, Early in the morning we run out this pension like Napoleon from Russia”
    —A mature couple from Moscow, Russia
  • Positives: “Pleasantness of staff at door. Proximity to station, port and town centre”
    Negatives: “Echoey staircase and corridor. Could hear the full details of a man vomiting through the night!!”
    —A solo traveler from Newcastle upon Tyne, United Kingdom
  • Positives: “location”
    Negatives: “everything else”
    —A group of friends from the United Kingdom

Amazon.com has recently highlighted some of their funniest customer reviews. See them here.